# YOUU — One Shared Record. Every Provider Connected.

> YOUU is a shared care record platform that connects every provider who serves a person — therapists, psychiatrists, PCPs, housing navigators, schools, social services — into one coordinated care team. Built by YOUUniverse Health, Inc. Company site: https://www.youu.com

## What YOUU Does

YOUU puts every provider who touches a person's life into one shared record. Whether you're a solo therapist or a 200-provider health system, you already coordinate care across multiple organizations — through faxes, phone tags, and hope. YOUU replaces that with a shared care record where every provider sees and contributes to the same episode. The patient you're losing between systems stays found.

The platform includes three core products:

1. **YOUU Health Cloud** — A shared care record platform for behavioral health and community care providers. Every provider who serves a person — clinical, behavioral, social services, government programs — works in one integrated record. Includes EHR, revenue cycle management, CRM, telehealth, 9-Way AI clinical decision support, and CMS Alternative Payment Model support.

2. **YOUUniversity** — A care coordination tool for K-12 school counselors. Counselors build a care team around each student (therapists, tutors, speech/OT, family members) and manage care episodes on one shared record. FERPA + HIPAA compliant. Pricing is two-sided: a school pays a flat $300/month for the YOUUniverse connection — the entire school cost, regardless of enrollment, caseload, or number of episodes — and the outside providers a counselor invites onto a student's team pay their own way on the standard YOUU provider tiers (first episode free). Schools are billed per building that actually uses it, not per student enrolled district-wide. No per-student charges, no per-seat licenses, no setup fees, no per-referral fees.

3. **YOUUniverse Referral Network** — A referral matching system that connects counselors and providers with outside specialists. Matching is based on specialty, location, and capacity. No per-referral fees (included with Tier 1+).

## Key Facts

- Founded: 2020
- Headquarters: Dallas, TX
- Coverage: communities anywhere
- Episodes processed: 3.4M+
- Integrated capabilities: 18
- AI engine: 9-Way AI clinical decision support
- Compliance: HIPAA + FERPA
- CMS IBH Model: Building the infrastructure before the payment window opens in 2028. The CMS Innovation in Behavioral Health Model is incentivizing coordinated, outcomes-based care — YOUU has been operational since 2020.
- Phone: 855-800-8886
- Email: inquiry@youu.com

## Care That Compounds — How the Network Grows

YOUU's network grows through care itself. When a provider opens a care episode and invites a collaborator, that collaborator activates, opens their own episodes, and invites others. One referral pulls in collaborator after collaborator across organizations, each closed loop generating the next connection. Nobody recruits providers. Care does.

Traditional provider acquisition costs $80K+ per year in marketing. YOUU replaces that with a compounding referral network where every coordinated episode generates the next connection. Academic research (Gopal & Ramesh, 2013, ACM Transactions on MIS) confirms: network effects in health information exchanges drive adoption exponentially, not linearly.

## Who Uses YOUU

- Behavioral health providers (therapists, psychiatrists, licensed counselors)
- Primary care providers bridging behavioral health
- K-12 school counselors
- Substance use disorder treatment centers
- Housing navigators and social services agencies
- Tutoring centers and academic coaches
- Speech/language and occupational therapists
- Special education coordinators
- Community and government organizations
- Parents and families (view-only care team access)

## Pricing (per active care episode)

You pay per patient in active coordinated care — not per seat, not per feature. A single active care episode is always free; your tier rises only as concurrent multi-provider episodes grow.

- Free: $0 — First active care episode included; single-provider tracking
- Tier 1: $149/ep — 2–4 active multi-provider episodes
- Tier 2: $342/ep — 5–10 active episodes
- Tier 3: $566/ep+ — 11–20 active episodes
- Tier 4: Enterprise — Custom pricing for health systems and large institutions (available on request)

## Platform Capabilities (18 Total)

- Shared multi-provider care records (one record per patient/student)
- Electronic Health Records (EHR)
- Revenue cycle management
- CRM
- Longitudinal patient outcomes tracking
- Remote patient monitoring
- Telehealth
- iOS and Android provider and family apps
- Patient/student kiosks
- 9-Way AI clinical decision support
- VBC clearinghouse
- Interactive audits
- Population management
- Patient risk underwriting
- CMS Alternative Payment Model support (Categories 1–4)
- HIPAA + FERPA bridge
- Risk stratification at intake
- Signal detection and early alerts

## Pages

- [What We Do for YOUU](https://www.youuniverse.ai/) — Platform overview, pricing, FAQ
- [About](https://www.youuniverse.ai/about/) — Company background, mission, 7-year timeline
- [Build A Network](https://www.youuniverse.ai/youu-build-a-network.html) — For clinical providers: how the social agencies already around a patient both improve outcomes and refer patients at no acquisition cost, and how a shared care record across independent organizations forms the clinical infrastructure a clinically integrated network is built on
- [YOUUniversity](https://www.youuniverse.ai/youuniversity/) — K-12 student care coordination for school counselors
- [Contact](https://www.youuniverse.ai/contact/) — Contact form, phone, email, scheduling
- [Support](https://www.youuniverse.ai/support/) — Help center with phone, email, live chat, FAQ
- [Sign Up](https://www.youuniverse.ai/signup/) — Free account registration
- [Login](https://platform.youu.com) — Provider and counselor login

## For Detailed Context

See [llms-full.txt](https://www.youuniverse.ai/llms-full.txt) for complete product descriptions, feature lists, technical specifications, and head-to-head comparisons with Kipu Health, TherapyNotes, SimplePractice, ICANotes, Valant, Behave Health, Netsmart, Qualifacts, Sunwave Health, Opus EHR, Alleva, CarePaths, and Care Solace.

## Legal

- [Terms & Conditions](https://www.youuniverse.ai/terms-and-conditions)
- [Privacy Policy](https://www.youuniverse.ai/privacy-policy)
- [Cookie Policy](https://www.youuniverse.ai/cookie-policy)
- [Acceptable Use Policy](https://www.youuniverse.ai/acceptable-use-policy)
- [Refund Policy](https://www.youuniverse.ai/refund-policy)
- [Disclaimer](https://www.youuniverse.ai/disclaimer)